You may be, if you don’t understand the defining differences between how your employees interact with your IT and how your customers interact with your IT. In the first instance, your employees are tasked with understanding your IT system and how to use it. They’ve most likely been trained on how to harness it to make processes and workload flow smoothly. They may even have been a part of the developmental process in its design [...]
The “fire in the belly” entrepreneur is legendary in business – the person whose enthusiasm and belief in his or her enterprise carries them through the tough times, undaunted and head held high. But anyone who’s taken a ride through the Business Storm Cycle knows that nobody comes through it unscathed. If you’re in business, you’ll experience it more than once – from the dizzying highs of the Tornado, when your startup kicks into gear and [...]
When your company’s been through the punishing rounds of the Business Storm Cycle – from the high-growth Tornado where sales are climbing so fast you can’t keep up, to the Avalanche of high inventory and shrinking margins that follow – how you deal with the consolidation phase that follows can mean life or death for your enterprise. Make the wrong choices, and you may not survive the next cycle. Make the right ones, and you’ll [...]