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Transformational IT projects fail when people cultivate blind spots, refuse to consider new possibilities, or fall in love with the newest, shiniest gadget without knowing if it’s what they really need—and even a small failure at the starting point can lead to a big problem down the road.
How can you as a leader keep your IT project on track?
- Start smart. It’s critical that you invest serious time and thought into your IT design upfront. This is where most people fail – and it costs much less to start smart than to rejigger later.
- Get your people on board. As you develop the new processes you need, make sure all your people are at the table. It’s human nature to feel threatened by change, so take it slow. Explain what you’re doing and what your vision for this change encompasses. Keep them informed throughout the length of the project – and keep them engaged and invigorated.
- Think about your culture. Don’t forget that while you are creating your new IT design, you also have the opportunity to build a better, more growth-oriented corporate culture. Use this as the opportunity to build a coalition across the entire organization for the long-term transformation you’re seeking.
- Expect resistance. When you go through this process, your staff, especially your leadership team, will probably be resistant. They may say, “We just have this one problem. Let’s fix that instead of making this so complicated.” It’s up to you to see the bigger picture and share it with them.
- Don’t expect miracles. You will encounter folks along the way who are hoping for a magic-bullet solution to all your problems – maybe even you. But no new software package or piece of electronic equipment can achieve a transformation without thoughtful planning, buy-in from your people, and intelligently managed expectations.
Find out how much your blind spots are costing your business. Get your copy of Dave’s new book Surviving the Business Storm Cycle: How to Weather Your Business’s Ups and Downs to discover where in the cycle your organization currently resides.